1. Introduction

The purpose of this privacy policy is to inform you about the collection, use, management and protection of your personal data when you use the eyesensecare.com website (hereinafter "the Site"). By using our Site, you accept the terms of this policy.

2. Collection of personal data

We collect personal data when you browse our Site, create an account, place an order or contact us. The personal data we collect may include:

• Name, first name
• E-mail address
• Shipping and billing address
• Phone number
• Payment information (via our secure payment partner)
• Order History
• Browsing data (via cookies)

3. Use of personal data

We use your personal data for the following purposes:

• Processing your orders and managing customer relations
• Sending order confirmations and tracking delivery
• Improving our services and your user experience
• Sending newsletters, commercial offers and promotions (with your consent)
• Compliance with our legal and contractual obligations

4. Sharing of data

We undertake not to sell, rent or share your personal data to third parties without your consent, except in the following cases:

• For the processing of your order (logistics partners and payment providers)
• If required by law or in response to a request from the competent authorities
• To prevent fraud or ensure the security of our services

5. Cookies

The Site uses cookies to improve the user experience. Cookies are small text files that are placed on your device when you browse our Site. These cookies allow us to remember your preferences, track the activity of the Site and improve our services.

You can control the use of cookies through your browser settings. However, disabling certain cookies may impact your experience on our Site.

6. Data security

We implement appropriate security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration or destruction. Our payment systems are secured by encryption protocols.

7. Data retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to process your orders, respond to your requests, or comply with legal obligations.

Payment transaction data is retained for a period of [insert duration] for accounting and dispute management purposes.

8. User rights

In accordance with current legislation (in particular the General Data Protection Regulation - GDPR), you have the following rights over your personal data:

• Right of access: You can request access to the personal data we hold about you.
• Right of rectification: You can request the correction or updating of your personal data.
• Right to erasure: You can request the erasure of your personal data under certain conditions.
• Right to object: You may object to the processing of your personal data in certain cases, in particular for direct marketing purposes.
• Right to portability: You can request to receive your personal data in a structured, commonly used and machine-readable format, in order to transmit them to another data controller.

To exercise your rights, please contact us by email at info@eyesensecare.com .

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to periodically review this page for updates.

10. Contact

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Email: info@eyesensecare.com

Address: Nimes, France